Common questions

[From $89]. It is credited toward the repair if you go ahead with us.

We can give you a range if you send a photo of the unit label on WhatsApp and tell us what it is doing. The exact price comes in writing after the diagnostic, before any work starts.

[Confirm with Yoel: cash, card, Zelle, check.] You get a receipt with the details of the work and the warranty.

Almost always, if you call before [2 PM]. In summer, systems that are not cooling go first.

We tell you with numbers. If the unit is over [12 years] old and the repair costs more than half of a new one, we recommend replacing it.

Yes, an adult needs to be there to let us in and approve the price before we start. In a rented home, that can be the owner or the tenant with the owner's permission.

Anywhere in Florida. We work most in Miami-Dade, in Hialeah, Kendall, Doral, Westchester and nearby. If you are farther away, call us and we will tell you when we can come.

Yes. Yoel works in English and Spanish, on the phone, on WhatsApp and at your home.

Yes. We are a Florida state licensed air conditioning contractor [CAC########], EPA 608 certified to handle refrigerants.

Most are done in the same visit, in [one or two hours]. If a part has to be ordered we tell you on the spot and come back [within 24 to 48 hours].

Yes, as long as parts are available. If the unit is over [12 years] old and the repair costs more than half of a new one, we recommend replacing it and give you the quote.

The diagnostic is charged, [from $89], and it covers the full check and the price in writing. If you repair with us, it is credited.

It depends on the size of the house, the equipment, and how much ductwork and electrical work it needs. After the visit you get the full price in writing. [Typical range, confirm with Yoel.]

Most system replacements are done in [one day]. If ducts or wiring need work, the quote says so.

Yes. In Florida, replacing a central system needs a permit from the city or the county, pulled by the licensed contractor. [Confirm with Yoel that it is included.]

Sometimes, but with the new refrigerants the air handler usually has to be replaced too so the two match. We tell you what applies to your system during the visit.

It is worked out from the house, not from the old unit, using the square footage, windows, attic insulation and how much sun it gets. A system that is too big or too small costs more to run and cools worse.

[To be confirmed with Yoel.]

A single-zone unit takes [half a day to a day]. A multi-zone system takes [one or two days].

The unit almost always needs its own breaker. We check during the visit and include it in the quote. [Confirm with Yoel whether he does it or an electrician.]

Yes, if the association allows it. We bring the license and the paperwork the association asks for, and we coordinate access.

Less than a window unit of the same size, because the compressor speeds up and slows down instead of switching on and off.

Most are heat pumps, so they also handle the few cold mornings Miami gets.

In Miami, at least once a year, and twice is better, in spring and in fall. If the unit is near the ocean or you have pets, more often.

One-inch filters every [one to three months]. With pets or a lot of dust, every month. If you do not know which filter your system takes, we will tell you during the visit.

No. A healthy system does not lose refrigerant. If it is low there is a leak, and we quote it separately as a repair.

Yes. We wash the filters, clean the indoor coil and blower wheel, and check the drain and the condenser.

We explain it and give you the price in writing. You decide whether to repair it that day or not.

Yes. We repair and maintain rooftop units, split systems and mini-splits in offices and shops.

[Confirm the response time for businesses with Yoel.] Contract customers go first.

Yes, with [monthly or quarterly] visits and an invoice after each one. The price depends on how many units you have and how big they are.

Yes. We can look after several properties with one contact and a report per building. [Confirm with Yoel.]

Yes. The invoice carries your business name and address, the details of the work and the warranty in writing.

We work Monday to Sunday, 7 AM to 8 PM. [Outside those hours, confirm with Yoel whether he covers emergencies and at what surcharge.]

[Pending confirmation with Yoel, question 8.]

[Pending confirmation with Yoel, question 8.]

[Between 30 and 60 minutes] during working hours. In summer, systems that are not cooling go first.

Yes. We bring the license and the paperwork the association asks for, and we coordinate with management if we need access to the roof or the equipment room.

Yes, all of Kendall, east to west, at the same price and with no distance charge.

Yes. If the association needs paperwork or wants to approve where the condenser goes, we sort it out with them before we start.

Yes. Rooftop units, split systems and mini-splits, with invoices in the business name and maintenance contracts.

Yes. Even a young system's drain clogs in Miami's humidity, and some manufacturers require up-to-date maintenance to honor the warranty.

Yes. We look at the attic ducts during the visit, and if they need replacing it goes in the written quote. [Confirm with Yoel whether he replaces ducts himself or arranges it.]

Yes, it is the most common setup in Westchester. We leave the pan and float switch checked so the ceiling stays dry.

Yes. When ducts cannot go in without breaking things, we suggest mini-splits or other options that respect the house.

[Confirm with Yoel that he pulls the permit in Coral Gables and that it is included in the quote.]

Salt. Ocean air corrodes the coil and the condenser connections. Washing it regularly helps it last.

Yes. We agree the day, the time and roof access with management, and bring the paperwork they ask for.

[Confirm with Yoel.] We give you the arrival time when you call.

Yes. [Confirm with Yoel whether there is a distance charge.]